Client website questionnaire

Thank you for the chat. These questions help us build your website preview. Answer what you can, skip what you can't — we'll fill the rest in together. Only use: building and reviewing your website preview.

1. About the business Business / trading name exactly as it should appear * Parent company (if any) and year established One sentence: what do you do? Contact details to show on the site — phone / email / address Do you have a website or domain already, or is this a fresh start?

2. Services & customers List the services you offer (simple names are fine) Who are your customers — homeowners, landlords, businesses, other trades? Which areas / postcodes do you cover? Anything you deliberately do NOT offer?

3. What makes you different Why choose you over a competitor? (up to three points) Claims we'd put on the site (years trading, jobs completed, guarantees) — and what backs each up? Do you do the work in-house, or use subcontractors?

4. Accreditations & schemes Which accreditations, memberships or certification schemes do you hold? May we display their logos on the site? Any financing options or schemes you'd like mentioned?

5. Enquiries & next step When someone visits the site, what should they do first — call, fill in a form, request a quote? If a form: what should it ask? (We'll draft it for you to check.) Who receives enquiries, and roughly how quickly do you respond?

6. Pages Which pages do you want? (A typical set: Home, About, one page per service, Contact.) Anything to link to from the site (booking page, reviews, other sites)?

7. Look, tone & references Any sites you like — any industry — and what you like about them? How should the writing sound? (e.g. plain and reassuring / technical and precise / warm and local) Existing brand: colours, fonts, tagline? Photos you can share (completed jobs, team, vehicles)? Logo files: do you have the original (vector PDF/SVG) version?

8. Practical Anything that must NOT appear on the site (old numbers, prices, claims)? Any deadline or event driving the timing? Who has the final say on approving the preview?

What happens next: we build a private preview link for you to review. You tell us what to change, we revise it, and once you're happy we agree the plan for going live. No payment is needed to see the preview.